MyCasualCompanion Privacy Policy: Safeguarding Your Personal Information

1. Introduction and General Provisions

Welcome to MyCasualCompanion. We are committed to protecting your privacy and handling your personal data with transparency and security. This Privacy Policy applies to all users of our platform and explains our practices concerning the information we collect through our website, mobile applications, and related services.

By accessing or using MyCasualCompanion, you acknowledge that you have read, understood, and agree to the collection, storage, use, and disclosure of your personal information as described in this policy. If you do not agree with these terms, please discontinue use of our services immediately.

2. What Data We Collect

We collect information that you provide directly to us, as well as data generated through your interaction with our services:

• Account Information: Name, email address, date of birth, gender, preferences, and any biographical information you choose to share in your profile.
• Profile Content: Photos, descriptions, interests, and other details you add to enhance your profile visibility.
• Communication Data: Messages exchanged with other users, chat logs (stored temporarily for moderation purposes), and any customer support inquiries.
• Technical & Usage Data: IP address, device type, browser information, operating system, pages visited, time spent on site, clickstream data, and other analytics collected via cookies and similar technologies.
• Location Data: Approximate location derived from your IP address or precise location (if you grant permission) to facilitate local matching features.
• Payment Information: If you purchase premium features, our third-party payment processors handle your payment details. We do not store full credit card numbers on our servers.

3. How We Use Your Data

Your information enables us to provide, maintain, and improve our services:

• To create and manage your account, authenticate your identity, and facilitate your use of the platform.
• To personalize your experience, suggest compatible matches, and display relevant content.
• To enable communication between users while maintaining safety through automated and manual moderation tools.
• To process transactions, send service-related notifications, and provide customer support.
• To analyze usage patterns, conduct research, and develop new features to enhance our services.
• To detect, prevent, and address technical issues, fraud, security breaches, or illegal activities.
• To comply with legal obligations and enforce our Terms of Service.

4. Sharing Data with Third Parties

We do not sell your personal data. We may share information in the following limited circumstances:

• Service Providers: Trusted vendors who assist with hosting, analytics, payment processing, customer support, and marketing (under strict confidentiality agreements).
• Legal Requirements: If required by law, subpoena, court order, or to protect the rights, property, or safety of MyCasualCompanion, our users, or the public.
• Business Transfers: In connection with a merger, acquisition, sale of assets, or bankruptcy, where user information may be transferred as a business asset.
• With Your Consent: We may share information for specific purposes with your explicit permission.

Aggregated, anonymized data that cannot be used to identify you may be shared for analytical or business purposes.

5. Data Protection

We implement robust technical and organizational measures to safeguard your information:

• Encryption of data in transit (SSL/TLS) and at rest for sensitive information.
• Regular security assessments, vulnerability testing, and monitoring of our systems.
• Access controls and authentication procedures to limit internal access to personal data on a need-to-know basis.
• Secure data center facilities with physical and environmental protections.

While we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure. We encourage you to use strong passwords, enable two-factor authentication if available, and be cautious about the information you share in your public profile.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal data:

• Access & Portability: Request a copy of the personal data we hold about you in a structured format.
• Correction: Update or correct inaccurate or incomplete information in your account.
• Deletion: Request deletion of your personal data, subject to certain legal exceptions.
• Restriction & Objection: Object to or restrict certain processing activities.
• Withdraw Consent: Withdraw your consent at any time, where processing is based on consent.
• Opt-Out: Opt out of marketing communications by using the unsubscribe link in our emails or adjusting your account settings.

To exercise these rights, please contact us using the details in the "Contact Information" section. We may need to verify your identity before processing your request.

7. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance functionality, analyze trends, and personalize content.

• Essential Cookies: Necessary for core site functionality (e.g., login, security).
• Performance Cookies: Collect anonymous data on how visitors use our site to improve performance.
• Functionality Cookies: Remember your preferences (e.g., language, region).
• Advertising Cookies: Used by third-party advertisers to deliver relevant ads on other sites.

You can control cookie settings through your browser. Disabling certain cookies may limit some features of our service. For more details, please see our separate Cookie Policy.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or services. The "Last Updated" date at the top of this page will indicate when revisions were made.

We will notify you of material changes via email or a prominent notice on our website before the changes become effective. We encourage you to review this policy regularly to stay informed about how we protect your information.

9. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Data Protection Officer:

Email: [email protected]

Mailing Address:
MyCasualCompanion Privacy Team
123 Connection Lane, Suite 450
San Francisco, CA 94107
United States

We aim to respond to all legitimate inquiries within 30 days.